New 0300 HMRC helpline numbers

New 0300 HMRC helpline numbers

PLEASE NOTE: We are unable to help with questions specifically for HMRC. You should use the contact numbers below to contact HMRC directly. Alternatively, if you would like us to complete your tax return on your behalf please contact our tax team for a free quotation.

HMRC have introduced new phone numbers for VAT, National Insurance, income tax and self assessment.

For most people the new numbers will reduce the cost of calling these helplines. The numbers are set out below for your information:

VAT

Line Old Number New Number
VAT Enquiries 0845 010 9000 0300 200 3700
VAT Online Services Helpdesk 0845 010 8500 0300 200 3701
VAT, Customs & Excise Welsh Language Line 0845 010 0300 0300 200 3705

For those with hearing or speech impairments, the new textphone number for both VAT Enquiries and VAT Online Services Helpdesk changes from 0845 010 8500 to 0300 200 3719.

National Insurance

Line Old Number New Number
National Insurance enquiries for employees and individuals 0845 302 1479 0300 200 3500
National Insurance registrations 0845 915 7006 0300 200 3502
National Insurance deficiency enquiries 0845 915 5996 0300 200 3503
Newly Self-Employed Helpline 0845 915 4515 0300 200 3504
National Insurance enquiries for the self-employed 0845 915 4655 0300 200 3505
National insurance enquiries for non-UK residents 0845 915 4811 0300 200 3506
Contracted Out Pensions enquiries 0845 915 0150 0300 200 3507

Income Tax and Self Assessment

Line Old Number New Number
Income Tax enquiries for individuals, pensioners and employees 0845 300 0627 0300 200 3300
Agent Dedicated Line 0845 366 7855 0300 200 3311
Tax back on bank and building society interest:

Savings Helpline

The National Claims Office

0845 980 0645 0300 200 3312
0845 366 7850 0300 200 3313
Self Assessment textphone service 0845 302 1408 0300 200 3319

HMRC have confirmed that taxpayers may still use the 0845 numbers for about the next 18 months.

Other 0845 numbers will change in the coming months as part of a rolling program to give taxpayers cheaper access to HMRC helplines.

456 304 Rouse Partners

Rouse Partners

Award-winning chartered accountants offering tax, audit and advisory services. See more

All stories by : Rouse Partners

This information has been produced by Rouse Partners LLP for general interest. No responsibility for loss occasioned to any person acting or refraining from action as a result of this information is accepted by Rouse Partners LLP. In all cases appropriate advice should be sought before making a decision.

Let's stay connected

Sign up to our quarterly e-newsletters, with the latest tax and industry updates from our team.

Still undecided? See our most recent newsletter.

Privacy Preferences

This website uses cookies that help it function and to help us provide an improved user experience.

Necessary cookies: These enable core functionality such as security and accessibility. You may disable these by changing your browser settings, but this may affect how this website functions.

Performance cookies: Below you can change your privacy preferences for performance cookies which help us to review and improve our website experience.

 
We use cookies to help our website function and to improve your experience. Please confirm your preferences and/or agree to our use of cookies.