Here are the key reasons why we are well placed to assist and support our clients.
1. Award-winning service comes as standard
Clients often come to us because they feel let down by the lack of proactive advice and client care from their existing accountants. We are committed to providing the highest level of client service, from our responsiveness to client queries, to the accessibility of team members when you need them.
Furthermore, in times like these, the need for trusted advice and business support has never been greater. We believe this is where proactive and forward-thinking accountancy firms can make a very real difference. You can read comments from our clients on how we have supported them throughout the COVID-19 period, here.
You can also gain confidence from the industry awards that we have won and been finalists in, which underpin our commitment to delivering excellent client service and satisfaction. This includes winning the Practice Excellence Awards, where our client satisfaction rating was amongst the highest in the UK and our Senior Partner, Bindi Palmer winning the British Indian Awards for ‘Services to Accounting’.
2. Small enough to care, large enough to deliver excellence
We are a Top 100 accountancy firm led by experienced partners and supported by a team of skilled and qualified team members. This means we are large enough to offer significant experience, technical and industry specialisms, yet small enough to retain an approachable, trusted client relationship, so that you get the best of both. So, whether you have a burning question or uncertainty now or in the future, you will have the confidence of a team behind you, able to provide their guidance and support.
3. Trusted advice, imaginative solutions
We are more than just number crunchers. We treat every situation as unique and will build a team around you to deliver imaginative, entrepreneurial advice that you can trust – whether that is through expert tax, business or strategic advisory. What sets us apart is that we are not afraid to question the ‘norm’, and to ask you ‘what if’, in order to find innovative ways to lift your business performance and/or personal wealth.
4. Access to global opportunities and support
Whether you are contemplating a merger in Asia, a property venture in Eastern Europe, opening a branch office in South America, or initiating expansion in the United States, as a member of Praxity, the world’s largest alliance of independent accountancy and audit firms, we can call on trusted specialists in that region.
5. Adding value, not complication
We aim to ensure clear, transparent pricing and provide a letter of engagement prior to beginning our work to clearly make you aware of the fees for each service. You can also add further services or advisory projects at any time and these will always be discussed and agreed with you in advance of the work being carried out. Ultimately, we believe in offering a high quality service, at a great value for your investment.
6. Technology driven and experts in the cloud
We are driven by technology and continually seek solutions to improve your business efficiency and performance. This is evident through our certifications with leading cloud-based software, including QuickBooks, Xero and Sage. We know which apps and integrations can make your business run more efficiently, and can provide impartial, trusted advice. We invest heavily in training and development to equip our team with the skill-sets needed to add value to your business and personal position.
7. An accessible team
We are located just outside London, and just 30 minutes by train to/from Central London, with nearby M25 and M40 junctions. With our team working under one roof it means that it is easy to stay in touch with your team, and our specialists can work together to provide a joined up, seamless service.
8. Ensuring a smooth transition
We can take away any unnecessary burden of switching to us, making the transfer as seamless and smooth as possible. We will write to your current accountant on your behalf and carry out our pain-free on-boarding process to ensure that everything is as it should be and that you are familiar with your new team of advisors.
9. Specialists for when you need that extra knowledge
We have a number of teams providing specialist services and advice. These include industry sector teams and service line specialists in areas such as tax, VAT, strategic advisory and corporate finance.
10. Keeping your finger on the pulse
Throughout the year we keep our clients updated with regular email news updates, various research reports and guides and via our regular website blog articles. This means you can easily stay on top of key business, tax and industry developments.
We’ve listed just the top 10 here, and it is likely there are further reasons why we are well placed to support you. We will be pleased to discuss your exact needs and how we can help. Contact our team today.
Client success stories
Read our selection of client success stories to see how clients have benefited from our range of services and support.