The report combines insights from hundreds of independent hospitality businesses with expert perspectives from industry specialists to paint a clear picture of the current landscape – and where businesses are finding opportunities to adapt and grow.
Key findings from the report
The research highlights several significant trends affecting the sector:
- Cashflow remains the biggest challenge, with only 24% of businesses saying they feel confident about future growth.
- Long-term survival is a concern, with one in five business owners questioning whether their business can survive in the years ahead.
- Innovation is on the rise, with 62% of businesses actively exploring new revenue streams to strengthen resilience and drive future growth.
Why cashflow has never been more critical
Across the conversations that went into this report, one phrase came up again and again: these businesses are facing a perfect storm. Operators are being hit from multiple angles at once.
They’re facing a sharp rise in food and beverage supply costs, energy bills that show little sign of stabilising, a step change in employment costs, the end of Covid-era business rates relief, and a dip in consumer confidence driven by global uncertainty.
Some are weathering the storm well. Many are coping. Some are quietly closing. The determining factor between the winners and the losers is cashflow management.
Our perspective
As businesses continue to navigate cashflow pressure, access to reliable financial data and expert support has never been more important.
Our Hospitality Sector Partner, Sue Drummond, was pleased to share her insights in the report on how hospitality operators can use cashflow management, forecasting and technology to strengthen financial resilience and manage day-to-day challenges with greater confidence.
About Zempler Bank
Zempler is a British digital bank serving independent hospitality businesses across the UK with banking, cashflow tools and flexible finance designed to help operators manage their money and grow with confidence.
Read the full report
If you’re an independent hospitality business owner or work within the sector, the report offers valuable insights into the realities facing the industry today, along with expert recommendations for building resilience and preparing for the future.
Read the full report here: Feeling the Heat Report – Zempler Bank
Award-winning chartered accountants offering tax, audit and advisory services.
