Coronavirus updates: Please see our central area for regular updates, guidance and details of our own preparations and services. More >>

Our central area for regular updates, guidance and details of our own preparations and services.

Supporting you through unprecedented times

As uncertainty continues around Coronavirus (COVID-19) in the UK, we wish to reassure all of our clients and contacts that for our team is ready to assist you as usual. This page contains our summary of the support available, as well as our own preparations.

The risks and challenges that all businesses face are quickly evolving and as such, we are regularly reviewing and learning how best to serve you. Clearly, this will be a learning process, however we are confident that we can continue to offer a high quality service throughout this period. This is in part due to our investments in recent years in upgrading our IT infrastructure, as well as the determination from our fantastic team to meet client needs.

The situation and Government’s response is fast moving and as such we see it as our duty to help clients, by sharing and discussing in more detail, the support available to them. We will therefore be regularly updating this page and sending various client communications during this period.

We would like to extend our thoughts and best wishes to all of our clients, contacts and colleagues during this uncertain time.

Kind regards,
Neil Relph, Managing Partner

Our preparations

Our services

All clients: Please notify us as soon as possible if you experience any business interruption or personal difficulties so that we can prepare and do all we can to assist you.

Office opening and post: All our team are working remotely from home and available for meetings via our video conferencing facility. We regret that we are not currently able to schedule client visits until further notice but have put in place provisions to continue to accept deliveries/post.

Payroll: Given the speed of change we urge clients to send payroll information as soon as possible, regardless of previously agreed timetables. This will help us to build in a safety time buffer for any unforeseen disruption. In addition, the end of tax year routines add complexity to this month’s procedures, but we are planning ahead to allocate the necessary resources to maintain a high level of client service.

Audit: We are currently assessing our working practices and talking directly with clients about our plans. We will ensure that we continue to comply fully with the required standards.

Our people

To ensure that we can continue to provide our services to clients we have in place:

A remote technology IT system which allows our firm to work from home where necessary;

A phone infrastructure which allows calls to be automatically re-routed to staff who are working from home;

Encrypted file/document sharing platforms eliminating the need to mail or hand deliver sensitive documents;

Video conferencing technology to conduct meetings and connect colleagues in multiple locations;

A response team which is in communication regularly to review and coordinate our actions;

Useful external links


Department for Work and Pensions- Covid-19: Support for businesses and employees

FSB – Advice to Small Business on Covid-19

Coronavirus Business Interuption Scheme

NHS Self Isolation Advice

Sign up to email updates

See what's includedYou will be sent updates from our team, including:
• A quarterly summary of tax and industry news
• Post-Budget analysis and commentary
• Tax tips and industry guides
You will be able to change your preferences following the first email you receive.

or our data privacy policy

© 2020 Rouse Partners LLP. All rights reserved. Disclaimer, Privacy Policies and Legal | Site Map

Menu